What can we help you with?

Do look through the different sections of our Frequently Asked Questions (FAQ) for your answers.

General FAQ

Where do the meats come from?

The products are from various parts of the world such as Brazil, Australia and New Zealand. They are AVA tested and approved before being imported into Singapore, directly into the warehouse. From there, they are shipped out to luxury hotels, high-end restaurants, prestigious cafes and to you at home.

Where is the Wholesale Club located?

We are an online-only service that does not currently have a retail outlet for you to make a collection.

More General FAQ

Delivery FAQ

How many days are required to process the order?

The earliest day for you to receive the order is 2 working days later, excluding the day of order. That means you will receive your order on Tuesday when you made your order on Saturday. 

What days do you deliver on?

We only deliver from Monday to Saturday, excluding public holidays.

More Delivery FAQ


What kind of payment do you accept?

We accept payment via PayNow and credit card.

More Payment FAQ

If we miss out anything, do let us know.